At Select Your Vet we take the protection of your personal data very seriously. This document details how we collect, use and protect your information, in compliance with current regulations, including Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016 (General Data Protection Regulation, GDPR), and Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD).
1. Data Controller
Entity name: Select Your Vet S.L. Address: San Nicolas 109, Alcoy (Alicante) Email: contact@selectyourvet.com
2. Data We Collect
We collect the following personal data when you interact with us:
● Registration data: Name, email, phone number and password.
● Browsing data: IP address, device, browser and website usage patterns.
● Additional information: Data provided voluntarily through contact forms, surveys or specific requests.
3. Purposes of Processing
The personal data collected will be used for the following purposes:
● Manage your registration on the platform and provide access to its functionalities.
● Facilitate the connection between users and veterinary clinics.
● Send information and promotions related to the services of Select
Your Vet, always with your prior consent.
● Improve our services and personalize the user experience by analyzing browsing
data.
● Comply with applicable legal and regulatory obligations.
4. Legal Basis for Data Processing
We process your personal data on the following legal bases:
● Your explicit consent, when required (for example, for promotional communications).
● The execution of a contract, to provide access to our services.
● Compliance with legal obligations applicable to Select Your Vet.
● Our legitimate interest, such as the analysis and continuous improvement of the services offered.
5. Transfer of Data to Third Parties
We will not share your personal data with third parties, except in the following cases:
● When necessary to provide the requested service, such as contact with veterinary clinics.
● When there is a legal obligation.
● Technology service providers acting as data processors under
contract.
6. Data Retention Periods
Your personal data will be retained as long as:
● It is necessary for the purposes described.
● We are legally obliged to keep it.
● You do not request its deletion or revoke your consent.
7. User Rights
As the owner of your data, you have the following rights:
● Access: You can request access to your personal data.
● Rectification: You can correct inaccurate or incomplete data.
● Deletion: You can request the deletion of your data when it is no longer necessary
for the purposes for which it was collected.
● Opposition: You can object to the processing of your data in certain circumstances.
● Portability: You can request that your data be transferred to another entity.
● Limitation: You can request the limitation of the processing of your data.
To exercise these rights, send us a request to the email address contact@selectyourvet.com, indicating your name, surname and attaching a copy of your identity document.
8. Security Measures
At Select Your Vet we implement the necessary technical and organizational measures to guarantee the security of your personal data, avoiding its loss, misuse, unauthorized access or disclosure.
9. Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy to adapt it to legislative developments or improvements in our services. We will inform you of any relevant changes before they come into force.
10. Contact
If you have any questions about this Privacy Policy or the processing of your personal data, you can contact us at contact@selectyourvet.com.